Term of Reference

Term of Reference for Review of Pilot Projects in India in the VAN space for Rural Inhabitants


1. Develop a detailed description of several pilot projects (to be listed in Annex)
2. Analyse the business sustainability in terms of financial, technical, market
3. Identify key characteristics for success
4. Identify problems, constraints to growth, constraints to scaling up these pilot projects; historic problems and challenges encountered by pilot projects
5. Assess development impact, ILO (child labour/labour conditions/compensations, etc) concerns, social impact, etc.


1. Prior to field trip, an draft outline of the draft report; outline of filed visit schedule, draft questionnaire for pilot project participants
2. Summary of all major field meetings
3. Draft report
4. Revised report after comments received.


1. Contract Signing Time Day 1
2. Pre-trip deliverables due: Day 15
3. Field Trip: Day 15-30
4. Draft Report Due: Day 60
5. Revised Draft: Day 75.

Detailed Terms of Reference

1. Prior to departure, review of pilot project and industry data on the GVAN project website; develop a general questionnaire to guide meetings, also send info requests to the pilot projects.

2. Travel to India and visit - pilot project sites as well as visiting customers, donors, community leaders, government officials, industry specialists.

3. With respect to each pilot project, collate the following information:

4. Based on the data collated during the field trip, interviews with:

1. Brief discription of each project. When it was initiated, major milestones, basic structure.
2. Number of staff, history of staffing levels, demographic breakdown of staff, time in the operations, education level
3. Recruitment process, criteria, success
4. Training program, content, time frame, implementation, on-going etc.
5. Compensation package, additional services
6. Sales/Products: Description of past, current and future projects

Total Sales level annual and product breakdown by product.

(g) Market and Marketing: Target market for products. Marketing initiatives/ channels, assessment of comparative advantage. Contracts signed. Number of clients. Number of transactions. Interview a number of clients and determine their satisfaction, decision criteria, etc

(g) Operating Costs: Annual operating cost Totals as well as unite costs: Breakdown (Rent, Salaries, utilities, interest)

(h) Profitability : General and by product line.

(i) Legal Structures: Describe the legal structure of the pilot project. For profit (incorporated?), not for profit, cooperative, association. Copies of legal docs. Also outline all the government authorizations required.

(j) Capital costs: Itemize major equipment purchases, equipement leasing, building and infrastructure requirements

(h) Community and Govet Relations: Outline activities undertaken by pilot projects initially and on-going to develop and maintain support of the community and the various levels of Government. Interview community leaders and government officials

6. Based on the data collated during the field trip as well as interviews, identify , describe and analyse the key elements of success in the GVAN pilots as well as key elements which are (i) causing problems (ii) constraining growth or activities in some other way and (iii) any events/characteristics which may cause the winding up of projects.

7. Based on interviews identify and discuss key elements for scaling –up these project or replication.

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